How to Suspend / Unsuspend cPanel accounts within WHM
WHM allows you to suspend / unsuspend accounts. This is typically only used when an account you manage reaches a delinquent billing status. When you suspend an account, traffic to the websites on the cPanel account in question will be redirected to a generic account suspension page. When the account is then unsuspended, this redirect will be removed automatically.
To Suspend or Unsuspend an account:
Both Suspending and Unsuspending an account are managed from within the same place in WHM. To suspend / unsuspend an account:
- Log into your WHM
- Click Manage Account Suspensions under Account Functions in left menu of WHM
- Select the account in question by clicking on either the username or the main domain on the account. If you are suspending an account, you can place a note in the box to help remember why it was suspended.
- Click on either Suspend or Unsuspend.
Congratulations, now you know how to suspend or un-suspend an account!
